At Harsha Movies, we strive to make your movie experience smooth, enjoyable, and hassle-free. Please take a moment to read our Cancellation & Refunds Policy so you know what to expect in case of cancellations, errors, or issues.
1. Ticket Cancellation & Refunds
- All ticket bookings are final.
Once a ticket is booked and payment is completed, it cannot be cancelled, changed, or refunded by the user. - No refunds will be issued for:
- Missed shows
- Incorrect bookings (e.g., wrong movie, time, or date)
- Late arrivals or denied entry due to age restrictions
2. Show Cancellations (By Us)
If a movie show is cancelled by the cinema or platform due to technical issues, operational problems, or any unforeseen circumstances:
- You will receive a full refund and credited to your original payment method within 5–7 working days
3. Payment Issues or Failed Transactions
- If your money is deducted but your booking isn’t confirmed, don’t worry.
- Such failed or partial transactions are usually automatically refunded and Credited to your Original payment method within 5–7 business days.
- If you don’t receive your refund in that time, please contact us with:
- Transaction ID
- Date & time of payment
- Amount deducted
4. Duplicate Bookings
- If you accidentally made a duplicate booking for the same seat and showtime, please contact us within 30 minutes of booking.
- Post 30min, No Refunds.
- If verified, we’ll try our best to issue a refund.
- Refunds will be Credited to your Original payment method within 5–7 business days.